Refund policy

PCG Returns/Refund

If you wish to cancel your order before shipping your card to us simple email "info@premiercardgrading.com.au" with your order number and details. We will provide a Full Refund including Return Shipping and Optional Insurance.

If your card is already with us, we can only provide a Partial Refund if:

• Your card has not been processed and graded
• Your card is non gradable (e.g Non authentic or too damaged)

If your card is with us and has been refunded, we will return it to you using the Return Shipping method you have chosen with or without the optional insurance.

If you are not happy with the service please email "info@premiercardgrading.com.au" to discuss with the Grading Team why your card received the score it did or any other concerns.